Rail passengers “not aware” of compensation

LONG WAIT Batley Railway Station

LONG WAIT Batley Railway Station

0
Have your say

Rail companies operating in north Kirklees have defended their record of giving passengers compensation for delayed or cancelled trains.

A report from the Office for Rail Regulation last week highlighted that about 75 percent of rail passengers are not aware of their rights to compensation for delayed or cancelled journeys.

Both Northern Rail and First TransPennine Express, which run services through Dewsbury, Batley and Mirfield train stations say they believe they are doing enough to make passengers aware of possible compensation.

 

Back to the top of the page